Service and Repairs

At JPRO we take pride in offering the best quality products, back up and support for JPRO brands sold in New Zealand by our dealer network.

We offer full service and support for all JPRO products that have been sold in New Zealand by JPRO Ltd, this includes:

  • Warranty Service
  • Spare parts
  • Service information, Schematics and Service Manuals
  • Software Support
  • Programming
  • Phone & Remote Support
  • System Design and integration

Important, please note!

We do not provide Warranty Service or Support for Harman Audio products that have not been sold in NZ by JPRO or through our dealer network. To make sure you can receive full backup, spare parts and support, please ensure your Harman products are purchased through JPRO or an authorised JPRO dealer. If you are unsure please contact us and we can advise whether your product has been purchased through JPRO.

Booking a Service Job

Please request an RA number using this online form, we will come back to you pronto with your RA number


All service enquiries are to be directed to JPRO's Service Co-ordinator:

The JPRO Service Department is open Monday to Friday between the hours of 9:00am to 4:30pm